Get the most out of webinars with 3CX WebMeetings

What’s critical in today’s economic climate is finding ways to achieve “more with less” without having to cut down key aspects of your business such as the quality of your services, staff development and learning to reduce costs. How would you address these challenges? More and more professionals have begun using webinars to reach a worldwide clientèle, offer educational marketing and most importantly to train their staff.

What is a Webinar, Anyway?

Webinar simply refers to an online seminar or presentation. Combined together the words web and seminar produce the word webinar. Webinars are presented similarly to how presentations are been delivered in person with the difference that they are broadcasted online through a computer using a software like 3CX WebMeetings.

Benefits of Using 3CX WebMeetings for Webinars

Ease of use

The software has been carefully designed for ease of use and it doesn't really require someone to have IT skills to use it. Try it out! You can easily download the software and install it on your computer and use it with any web browser.

Convenience & Affordability

The price of attending a webinar is certainly cheaper than the one you have to travel to reach its destination. If you are hosting webinars to reach out customers worldwide and partner organisations, with 3CX WebMeeting you are reducing their costs as well.

Efficiency & Long Term Value

Webinars are scheduled to fit the work day of busy professionals. You don’t have to worry anymore if someone misses your presentation. A variety of features are available, presentations can be recorded and listened to and reviewed later. What is more, participants can review the presentations multiple times and revisit the training contents again if needed.

To conclude, no matter your sector, webinars present a very affordable and effective way of delivering presentations, conversations, trainings, new service launch programmes or any type of content you wish to share.

What are you waiting for, Download 3CX Phone System today and enable 3CX WebMeeting!

3CX and beroNet Connect to Guarantee Full Support for Partners and Customers

Strategic partnership combines 3CX’s award-winning Windows-based IP PBX with beroNet’s VoIP Gateways for a fully interoperable enterprise unified communications solution.

LONDON UK and BERLIN, GERMANY, 15 JANUARY 2014 – 3CX, developer of the award-winning Windows VoIP PBX 3CX Phone System, and beroNet, a German-based gateway manufacturer, announce that through their strategic partnership, beroNet gateways are fully interoperable with 3CX Phone System, guaranteeing 3CX customers and resellers full support.


“beroNet is a highly regarded European gateway manufacturer and this cooperation allows us to offer our customers a front-line, best of breed PBX solution. This partnership provides an unwavering guarantee to all our customers and partners that 3CX Phone System is fully supported by both companies, and thus provides them with peace of mind,” said Nick Galea, 3CX CEO.


“3CX is the world’s most innovative Windows based PBX system and it’s our aim to provide our partners and customers with quality gateways to accompany this renowned UC solution. Together, beroNet and 3CX will ensure that our gateways are fully tested with 3CX Phone System before their release, thus ensuring the entire beroNet line of gateways fit in seamlessly with 3CX,” said Christian Richter, beroNet, CEO.
Guaranteed Interop between beroNet Gateways and 3CX Phone System

The 3CX and beroNet partnership provides advanced integration and full interoperability between 3CX Phone System and beroNet gateways. All firmware will be tested on 3CX Phone System before its release, giving partners and customers peace of mind. 3CX and beroNet will work together to ensure that the gateways are automatically configured with 3CX Phone System and that any interoperability issues which may occur will be solved.
Gateways – Still a Necessity

Even though VoIP is very popular, many businesses still prefer to use their existing phone lines. Some businesses may need their VoIP phone system integrated with their existing telephony equipment and fax. There is no other way to achieve this without using a VoIP gateway.

beroNet gateways are known for their high quality standards and provide 3CX Phone System users with the ability to virtualize 3CX Phone System with Hyper-V or VMware. In the event of hardware failure, 3CX Phone System continues to run and processing usage is reduced. For businesses that want to leverage SIP trunks and break free from their proprietary PBX but at the same time use their existing phone lines, beroNet gateways are the ideal solution.

Review the social media version of this press release which includes press contact details, core facts, additional images and content.

About 3CX (www.3cx.com)
3CX is the developer of 3CX Phone System which is an open standard unified communications platform for Windows that works with standard SIP phones and replaces any proprietary PBX. 3CX Phone System is more manageable than standard PBX systems and delivers substantial cost savings while increasing productivity. Some of the world’s leading companies and organizations use the 3CX Phone System, including Boeing, the Caterham F1 Team, Intercontinental Hotels & Resorts, Harley Davidson, and MIT.

3CX was named a CRN Emerging Vendor in 2011 and 2012 and has been awarded CRN’s 5-Star Partner Program rating in 2013. 3CX has also been awarded Windows Server Certification and won the Windowsnetworking.com Gold Award, the Windows IT Pro 2008 Editor’s Best Award and a Best Buy Award from Computer Shopper.

3CX has offices in Australia, Cyprus, Germany, Hong Kong, Malta, South Africa, the UK and the U.S. Visit us at: http://www.3cx.com, and on Facebook at: www.facebook.com/3CXPhoneSystem.

About beroNet (www.beronet.com)
beroNet is a German company founded in 2002 by 3 engineering entrepreneurs and is a recognized expert in the development of products and technologies for both the enterprise and service provider markets that enable reliable and efficient VoIP, ISDN, Analog & GSM connectivity technologies and through access devices engineered and manufactured in Germany.

beroNet is emerging as the leading designer and manufacturer for low density, high density PSTN & GSM VoIP access technologies through VoIP Gateways and PCI / PCIe Cards and products that are gaining both in dominance and preference by a growing number of PBX, Open Source, Call Center and IVR integrators as well as PBX equipment manufacturers and operators.

beroNet is dedicated to advanced VoIP telephony solutions. We work towards the evolution and embrace of next generation IP communications: technologies that combine the best of the Internet with the best of the existing fixed and wireless telephony infrastructure, breaking down the barriers to communications and making it easier for people and businesses everywhere and anywhere to communicate.

Mobile Device Management At Home

So many people now have mobile phones - I've seen children as young as 6 have their own smartphone. I don't remember the last time I saw my teenage children without their phone in their hands or at least within reaching distance. The last time I moved a phone when I was cleaning, my son nearly had a heart attack!

I tried to find a way to turn this into an advantage. After all, they have phones but they don't always answer when I call, much to my annoyance. With my oldest child out later and later with his friends, breaking his curfew more often than I'd like, I decided to try out 3CX Mobile Device Manager.

With mobile device management in the home, I've had to worry far less about my children as I did previously. How so? Well, let me give you a quick example - when my son is out late, I don't have to worry about where he is. Is he really at his friends house? Being able to track children means I can just log in to my account and see his real time location. Yes he's late, but at least I know he's where he said he would be (and I can always go and get him!)

3CX Mobile Device Manager also allows me to know what applications are on each connected device and I can remotely remove any that I don't approve of. The biggest advantage, in my opinion, is that if they ever lose their phone, with all their personal data and photo's on it, I can see where it is through the dashboard, and even remotely lock the phone. In fact, one evening when I was feeling rather annoyed at another broken curfew, I had good fun changing my son's password. I told him what the new password was three days later, but I think he learned his lesson. And nothing gets him home faster than telling him if he isn't back in twenty minutes, I'll be remotely wiping his entire device.

Unified Communications Finally Unified with New 3CX Phone System v10

New 3CX MyPhone user portal makes Unified Communications features understandable to the average business user

3CX, international telecommunications developer, today announced the availability of 3CX Phone System version 10. This new release includes a new user-friendly web-based app, 3CX MyPhone. Other PBX’s that include unified communications do not make features such as conferencing easily accessible for the end user. The new 3CX MyPhone portal makes it easier for users to take advantage of advanced unified communications and VoIP features by bringing conferencing, presence, transferring of calls and other rich features together in one easy to use application.

“3CX has raised the bar in the unified communications market by providing a new, easy to use, lightweight user portal that makes it much easier for users to take advantage of unified communications, whilst at the same time making life easier for administrators” said Nick Galea, 3CX CEO

New Advanced User Portal – 3CX MyPhone

The new user portal – 3CX MyPhone – is web-based, but leverages Silverlight to provide a rich –“desktop like” user-friendly experience. With 3CX MyPhone, users can easily manage their extension from their netbook or desktop and avoid having to use a cryptic phone interface. 3CX MyPhone works in tandem with softphones, IP phones and even iPhone and Android smartphones, retaining flexibility for users to choose what phone device best suits them.

3CX MyPhone Allows Users to:

See status/presence of other users

Launch calls from a web page, outlook or phonebook

Transfer calls to other users.

Divert calls to voice mail

Monitor queue calls (if they have the rights to)

See missed / inbound / outbound calls

Create and manage conference calls

Configure call forwarding options when away/out of the office

More Manageability and Security Features

Version 10 has also gained enhanced management and security features. Administrators have finer control over blacklisting of clients trying to register against the server. It is possible to automatically block outbound calls during night time or when the office is closed, as well as block outbound calls to countries or continents to which a company never makes calls. 3CX server event notifications we’re expanded, and administrators can now be notified by e-mail of critical system events such as a losing connection to a remote office or SIP trunk.

Improved PBX Performance

3CX Phone System v10 is the only native SIP PBX for Windows. This focus on Windows allows us to optimize our code for the platform. 3CX Phone System v10 performance was improved, whilst significantly reducing memory and processor usage. 3CX Phone System can run virtualized or alongside other server applications – thus not requiring a dedicated server!

Improved IP Phone & Smartphone Integration

3CX Phone System is SIP standard based and integrates with a range of popular SIP phones. In 3CX v10 integration was further beefed up with seamless support for PnP deployment of IP Phones, softphones and smartphones. Administrators just plug in an IP Phone or ask the user to install the 3CX smartphone app on their smartphone (via the Appstore/Android Market). The new clients will be visible in the management console and allow the administrator to push out the settings automatically.

Improved IP Phone Management

3CX Phone System has gone further in easing the life of the network administrator. IP Phones can now be managed end to end from the 3CX Management Console. Vendor Independent! IP phone firmware versions can be checked and upgraded remotely – either one by one or in batch mode. This significantly reduces administration time and increases control for the administrators.

Improve Customer Service

3CX Phone System can now match caller IDs to customer names, and show these in 3CX MyPhone or even on the IP Phone. Employees will be able to answer the phone knowing the customer’s name and significantly increase customer service.

What’s new in 3CX Phone System V10?

All Versions

Easier to use 3CX MyPhone that incorporates 3CX Assistant

3CX MyPhone is now Silverlight based, incorporating the old assistant and is therefore much easier to deploy

3CX MyPhone now also supported on Macs

Notification to Windows Event log, 3CX Event Log and optionally by e-mail on key events (show Event log)

Ability to blacklist IPs

Ability to block extensions being registered from outside the network

You can configure that particular extensions can not be used outside of the local network

Ability to limit extensions registering externally to use tunnel (which provides additional layer of security via password)

Ability to record prompts via the phone – simply click on prompt, enter extension name and record prompt

Reduced memory footprint and elimination of extra service

Class of Service – Specify extension group in outbound rules to easily create Class of Service rules

Themes support in 3CX MyPhone / 3CX Assistant

Small Business, Pro and Enterprise Editions

Improved conferencing page in 3CX MyPhone allows for easier setup of conference calls

Queue tab in 3CX MyPhone which gives an overview of the status of queues

Improved BLF page – now allows provisioning of Speed dials, custom codes

Complete G722 support (Requires G722 capable phone)

Server will query phone book to match Caller IDS to a specific name

3CX has also created the What’s New in 3CX Phone System v10 video which discusses the latest features which can boost your company’s sales and increase productivity. This video, along with all other 3CX videos can be viewed on the 3CX Channel on YouTube.

For more information, visit http://www.3cx.com/blog/releases/unified-communications-new-3cx-version-10/

Use this V10 Demo Key to activate enterprise features: I8VM-OXW5-GRI6-EIV4

About 3CX

3CX is the developer of 3CX Phone System – an open standard unified communications platform for Windows that works with standard SIP phones and replaces a proprietary PBX. 3CX is more manageable and can deliver substantial cost savings besides increasing productivity. 3CX Phone System has earned numerous awards; Windows Server Certification, Windowsnetworking.com Gold Award, Windows IT Pro magazine 2008 and a Best Buy Award by Computer Shopper Magazine. For more information visit: http://www.3cx.com.

3CX Releases Version 10 BETA!

3CX, the company behind the IP 3CX Phone System, have announced BETA of their new version 10 PBX. Version 10 is a major release, using Silverlight for the user portal, 3CX MyPhone, for the first time. MyPhone now replaces the 3CX Assistant and the old 3CX MyPhone portal because everything has been put together in one easy to use portal.

The new 3CX MyPhone is web based, but users can also install MyPhone as a desktop app (working on Macs as well). 3CX say that in this mode it uses the browser in the background and allows the user to resize 3CX MyPhone as they wish as well as launch it automatically.

There are some nice features which make it worth checking out:

• Notification to Windows Event log, 3CX Event Log and optionally by e-mail on key events
• PnP support for 3CXPhone for iPhone, Android and Windows, Grandstream Executive GXP-21xx and Yealink phones. This means that you can just plug in the phone, assign extension in the management console and the phone will be automatically configured. This eliminates the need to specify the provisioning URL in the phone or via DHCP option 66.
• Complete support for the new Grandstream GXP-1450, GXP 2100, GXP 2110 and GXP 2120 phones. Requires firmware v. 1.0.1.56 and up. Note that these phones are still in BETA
• Support for the Grandstream GXP 3140, GXP 3175 video phones
• Support for the Yealink VP 2009 video phones
• Ability to black list IPs
• Ability to block extensions being registered from outside the network
• You can configure that particular extensions can not be used outside of the local network
• Ability to limit extensions registering externally to use tunnel
• Native 64 bit version (not available in beta)
• Ability to record prompts via the phone – simply click on prompt, enter extension name and record prompt
• Reduced memory footprint and elimination of extra service
• Specify extension group in outbound rules to easily create Class of Service rules

3CX have provided a downloads section where you can try out the BETA version 10.

3CX BETA Version 10 Phone System can be downloaded here. The administration manual can be found here (PDF). The 3CX MyPhone and Extension user manual is web based and can be found here while users can post any questions about the BETA here in the 3CX Phone System V10 BETA forum.

You can use this Beta V10 Demo Key to activate enterprise features: LFMD-4QDR-7OHP-ZZO2

3CXPhone 5 adds video, BLF to free soft phone in Smartphone Look

3CX’s popular free business soft phone does Unified Communications and becomes ‘Zero Admin’

London - November 30, 2010- 3CX today announced a new version of its popular free VoIP soft phone for Windows, 3CXPhone 5. New features added to 3CXPhone 5 include standards based video support, multiple SIP profiles, BLF and the ability to provision and manage all soft phone installations network wide. 3CXPhone 5 will remain completely

free.

3CX and Phonzo offer complete VoIP PBX solution in Norway and Sweden

Nicosia, Cyprus and Oslo, Norway - 12 November 2010 - 3CX, the international developer of the award-winning 3CX Phone System for Windows has completed full interoperability testing with VoIP service provider Phonzo and announced today a strategic partnership providing a fully integrated VoIP solution for SMB markets in Norway and Sweden.

Polish foundry forging ahead with 3CX Phone System

Large manufacturing companies use GUSS-EX to provide design, production planning and casting of machine parts. They also provide warehouse logistics services for clients that want to plan and optimize their storage systems. This foundry focuses on streamlining its operations and enhancing the competitiveness of the Polish foundry industry. GUSS-EX is based in Poland and recently expanded with new offices in Russia, Ukraine and Belarus.IT Manager of GUSS-EX, Piotr Rowinski, wanted to network these new offices to the Polish headquarters. While researching, he found that the current system they had was not scalable, it was extremely expensive, they were locked into one vendor and it was complicated to deploy to remote offices. Piotr decided that he needed to find an alternative solution and this is where 3CX stepped in.

3CX Phone System solved all the problems that Piotr was faced with, but also found 3CX to be flexible, low on cost, easy to manage and administer. 3CX works with standard SIP phones, supports various VoIP providers and is far less expensive than a traditional PBX.

After the installation of 3CX, GUSS-EX immediately noticed a rise in productivity since calls are not dropped or lost ‘on hold’. The management team was more than satisfied with the level of support and because of the user friendly interface, both users and administrator were up and running in no time with the new system.Piotr Rowinski says, “After I discovered 3CX I can’t really understand why people keep on spending so much money on their ‘old fashioned’ closed telecommunications systems.”

The full case study can be found here.

Neon Healthcare organisation glows with 3CX!

Neon Health Services Inc., a well known organisation in Cleveland Ohio, which is now entering its 40th year as a network of community health centers, has entrusted 3CX as their telephony provider.

Neon Healthcare has an overall staff of 280 and a network of six health centers. They offer accessible, comprehensive primary care services to the entire family, including Adult Medicine, Pediatrics, Family Practice, OB / GYN, Behavioral Health, Dental Optometry and Podiatry services.

Al Barker, CIO, Neon Health Services, was looking to find a new solution to replace the complex and unreliable phone system they had. He was looking for something that was Windows based, reliable, able to accommodate to a large number of calls and to integrate their stock of existing SIP phones. After downloading and testing the free version of 3CX Phone System, Al found 3CX to be the perfect match.

A key factor to Al’s decision on implementing 3CX was that it is Windows based and easy to manage. This would have been unthinkable with Linux. Al found that not only are the cost savings impressive from installing 3CX , but it has also increased productivity and mobility to the staff by staying connected while out of office. Staff member are now able to stay in touch at all times with the free 3CXPhone (soft phone) and/or 3CX Assistant.

“..The installation of the 3CX communication system has transformed me to a hero. Thanks 3CX!” says Al Barker.

The full case study can be found here.

3CX releases free VoIP phone for Android: 3CXPhone

3CX, developer of the popular Windows softphone 3CXPhone and VoIP PBX 3CX Phone System, today announced the release of a free SIP phone for the Android Smartphone operating system. With 3CXPhone for Android, users can make free phone calls via wireless and 3G (mobile operator permitting). Examples of Android based phones are the HTC Desire, HTC Hero, Sony Ericsson Xperia, X10 Mini and Pro, Samsung Galaxy S and the Google Nexus.

3CXPhone for Android works with standards based SIP servers – including 3CX Phone System, Asterisk and popular SIP VoIP Providers. Unlike other “free” Android SIP phones, 3CXPhone is NOT locked down to a particular provider or PBX. Users can pick and choose their favorite provider or VoIP PBX and switch at any time or use different VoIP providers simultaneously. 3CXPhone is available free of charge for commercial and non profit organizations as well as private users.

“Smart phones will soon be the defacto mobile phone and with a docking station will act as a desk phone in time. A VoIP PBX must embrace this technology and deliver seamless integration to provide true mobility to its users.” said Nick Galea, CEO, 3CX. “Smartphone support is a key component of our strategy and the availability of 3CXPhone for Android delivers on this vision”. Nick Galea continued “We chose Android as our first platform – it is rapidly gaining market share because it’s open, standards based, vendor independent and evolving at a rapid pace. Android based Smartphones are available in different form factors and at competitive prices.”

3CXPhone for Android is based on SiPagent, a popular SIP phone for Android that 3CX acquired in June 2010. SiPagent users are able to upgrade free of charge to 3CXPhone.

To read the full story, please click here.

3CX Phone System 9 goes Unified Communications with Video support

V9 of the popular Windows Phone system adds video support, android client and enterprise capabilities

3CX has released version 9 of its popular phone system for Windows. Version 9 is a significant upgrade that adds video support as well as enterprise features such as the ability to monitor remote PBX installations via 3CX Assistant and automatic remote installation and configuration of 3CXPhone and 3CX Assistant.

“3CX Phone System 9 is now a complete Unified Communications solution –We have added standards based video and support for smartphones as clients. At the same time we have added key enterprise features that widen 3CX’s appeal to larger companies”

“3CX continues to take market share and now has over 20,000 server installations worldwide. I expect that with v9 this number will grow dramatically.”

Video support
V9 allows single click set-up of video calls with other 3CXPhone users or with standards based video phones such as from Xlite, Yealink or Grandstream.

To read more on this article, please click here.

3CX receives Unified Communications Magazine 2009 Product of the Year Award

3CX Phone System for Windows Recognized for Exceptional Innovation

3CX announced today that Technology Marketing Corporation (TMC®) has named 3CX Phone System for Windows as a recipient of its 2009 Unified Communications magazine Product of the Year Award.

Nick Galea, CEO, 3CX says “3CX excels at building an easy to use and easy to manage unified communications platform for any size business. We are delighted that the 3CX Phone System for Windows has been recognized for the unique unified communications capabilities and was awarded for the 2009 Product of the year Award for two consecutive years."

3CX Phone System for Windows is a revolutionary IP PBX that delivers unified communications technology by merging voice and data networks, allowing businesses to simplify real time delivery of information and ensure ease of use.

With 3CX IP PBX, collaboration between co-workers is made easier and cooperation with business partners and clients becomes more direct; even when the parties are not located in the same place.

To read more on this press release, please click here.

Lotus Racing Formula 1 communications accelerate with 3CX

3CX appointed Official Technical Supplier

Lotus Racing and 3CX announce that, 3CX has been appointed as technical supplier and that Lotus Racing has installed 3CX Phone System in its technical centre and mobile race track operations. Thepopular VoIP PBX system will be used for each F1 race around the globe – providing the vital comms link between Norfolk HQ and the track team.

Commenting on this alliance, Lotus Racing Head of IT Bill Peters said “We needed a state of the art PBX that would deliver unified communications and high quality voice across the globe. 3CX and Lotus Racing clearly share the same ethos of excellence and success, with a winning attitude.” 3CX Phone System Enterprise Edition 8 was implemented last month at the Technical Centre in Hingham, Norfolk with 1 Patton ISDN E1 gateway, VoIP Unlimited trunks and 130 Cisco SPA phones.

Nick Galea, CEO of 3CX felt privileged to be selected by Lotus Racing. “It's a team with a long heritage of success and technical innovation in a sport which depends so much on technology and reliability. We’ve built reliability into the core of 3CX and to receive acknowledgment from Lotus Racing is a great accolade for the 3CX Team.”

Although there are many benefits to implementing 3CX Phone System, the top paybacks for Lotus were seen as follows:

• Mobility: 3CX Voip technology enables staff to work remotely around the globe. Remote extensionstrackside enables the racing crew to talk to each other irrespective of their location. The MyPhone portal makes it easy foreach employee to configure rules on how calls were to be treated and routed.


• Manageability: Extensions and phone lines can be added on-the-go with a few clicks and the phone system can be backed up like any other windows application.


• Savings: A large proportion of Lotus’ phone traffic is now sent over inter-company VoIP
  circuits thereby considerably reducing high mobile phone costs and prohibitive roaming charges.


• Unified Messaging: Employees have easy desktop call control and can contact colleagues and transfer calls with a click of a button. Voice mail and faxes are delivered to the users email inbox.

To read more on this press release, please click here.

3CX appoints Electronic Frontier as UK distributor

3CX, the leading IP PBX software manufacturer, partners with EFL to help expand it’s UK channel business

London and Theale, Berkshire, 16th February 2010: Electronic Frontier Ltd (EFL) has been appointed UK distributor by 3CX, the award-winning IP PBX software manufacturer. EFL will promote the complete range of 3CX products and offer full support and training for UK based dealers and resellers. At a strategic level, the agreement will allow EFL to offer 3CX as a bundle with a range of approved products, including Patton VoIP gateways and IP Phones.

Conor McCann, EFL’s General Manager, commented on the agreement, “We are delighted to be working with 3CX who we see as a pioneering player in the software-based IP PBX market. It offers great synergy with our existing VoIP portfolio and will allow us to offer even greater value to channel partners seeking best of breed VoIP solutions.”

To read more on this article, please click here.

Spitfire and 3CX offer channel complete SIP solution

Spitfire, the leading Internet Telephony Service Provider, has completed full Interoperability testing with 3CX and agreed to promote 3CX to Spitfire’s 200 strong partner channel. Spitfire has become a 3CX Supported SIP Trunk provider, with Spitfire SIP Trunk configuration built into the latest release of 3CX software, and support for Spitfire SIP Trunks being available from 3CX’s global technical support center.

Spitfire presented 3CX to its partner channel in a joint seminar for Spitfire Partners at the end of January 2010, to promote the benefits of the 3CX IP phone system using Spitfire SIP trunks. In addition to this 3CX is holding two fully subscribed training days exclusively for Spitfire Partners at their training center in Kingston-upon-Thames.

The 3CX phone system is a Windows based IP PBX that replaces a proprietary hardware PBX. 3CX’s IP phone system has been developed specifically for Microsoft Windows and is based on the SIP standard.

Spitfire’s Partner Service provides a wide range of telecoms support for IT support companies and VARs looking to move into voice. This includes overviews on an introduction to telecoms, third level support and access to Spitfire’s Wholesale Line Rental and SIP products.

Nick Goodenough, Spitfire’s Partner Service Manager says, “Our aim is to help IT companies that wish to move into voice take the initial steps. IT resellers have great relationships with their clients and are on site on a regular basis. They should consider providing voice as delivering and supporting another application on the LAN. Spitfire’s role is to provide our IT Partners with the service wrap and products to give them the confidence to provide voice services with our support. Spitfire offers over 20 years experience in the voice market and is now a leader in SIP Trunks, VoIP and business Internet connectivity, so we offer the complete package to support IT companies moving into voice”.

To read more about this post, click here.

3CX and Beronet announce strategic partnership to provide complete IP PBX solution

3CX – developer of the popular software PBX for Windows - 3CX Phone System, and Beronet – an industry leader in VoIP gateway equipment – announced today a strategic technology partnership that pairs 3CX’s software-based IP-PBX with Berofix VoIP gateways.

The partnership ensures that both companies will commit to do ongoing interoperability testing, ensuring that customers can buy best of breed VoIP software and hardware, yet still be assured of an end to end solution supported by both vendors.

The IP PBX and VOIP Gateway certified interoperability allows companies to immediately realize the cost-saving benefits of VoIP, whilst utilizing existing ISDN lines and thus enabling a gradual transition to VoIP. The Berofix VoIP Gateways are available as add in cards or as separate stand alone units. In both cases they fully support virtualized environments and do not require operating system drivers. The range starts with 4S0 (4BRI) and goes up to 4E1 connections. The cards can be upgraded allowing the customer full flexibility. A GSM and Analog interface module is in development. Selected 3CX and Beronet distributors will be offering special bundle pricing.

To read more on this article, click here.

3CXPhone 4 delivers free softphone in Smartphone look

3CX’s popular free business soft phone gets intuitive new interface

3CX has announced a new version of its popular free VoIP softphone for Windows, 3CXPhone 4.0. 3CXPhone 4.0 sports an all new interface that should be familiar to millions of users the world over. Similar in look and feel to popular smart-phones, users will be able to make and receive calls without requiring any training.

“3CXPhone is a great VoIP phone for businesses. It’s easy to deploy and manage for network administrators. Users will love it for its cool look and intuitive interface.” Said Nick Galea, 3CX CEO.

Completely free

3CXPhone is provided completely free of charge to individuals and organizations including commercial entities. All features (including call transfer) are enabled. This makes it easy for companies to deploy it on any Windows desktop without having to worry about cost or licensing hassles.

Remote extensions are easy with the 3CX Tunnel

3CXPhone can easily be configured as a remote extension, allowing users away from the office to easily connect to the corporate phone system. The unique tunnel feature proxies all SIP & RTP traffic over a single port and makes firewall and NAT configuration a breeze. It is also possible to configure it as a remote extension using ‘direct SIP’.

“The soft-phone is becoming a serious ‘IP phone option’ for businesses. They are easy to manage, save on electricity and administration. 3CXPhone is free of charge and is also very easy to setup as a remote extension, allowing users to connect into the company phone system from wherever they are” said Nick Galea, 3CX CEO.

3CXPhone 4 is international

3CXPhone 4 is available in several languages. Besides English, it is also available in German, Italian, Spanish, Chinese, Portuguese, Romanian, Russian and very soon in French.

To read more on this story, please click here.

MigraX and 3CX dial the Swedish VoIP PBX market

London, UK, November 24, 2009. 3CX(www.3cx.com), the international developer of the award-winning 3CX Phone System for Windows has announced a distribution agreement with MigraX AB (www.migrax.se), a leading distributor of networking equipment in Sweden.

As an introductory offer, MigraX and 3CX will be offering special bundles of the 3CX Phone System and Grandstream hardware, which will translate into discounts of up to 30%.

MigraX distributes Voice over IP (VoIP), IP-telephony, secure firewalls and network security solutions among other products in Sweden. The company has now agreed to make 3CX a part of their commitment to high quality. That’s because MigraX finds the unique 3CX product to be one of the best solutions on the market when it comes to functionality, price and performance.

Lasse Larsson, the CEO of MigraX AB, said: “3CX is the rising star of the VoIP PBX market and we are excited to be able to distribute their products. 3CX offers an easy to use and cost effective solution that saves companies money and increases their productivity”.

MigraX has a strong expertise in VoIP and so is well placed to recommend 3CX in such glowing terms. 3CX stands out from the competition because it is a special software-based IP PBX which can replace a traditional hardware-based PBX.

To read more on this press release, please click here.

Voice Applications get Visual with 3CX VAD

3CX Voice Application Designer allows building of powerful Voice Solutions with point and click ease

London, 5 November 2009 – 3CX today announced the availability of 3CX Voice Application Designer (VAD), a tool that allows companies to easily create powerful voice based solutions that automate everyday business processes and thus save time and improve customer service. Until now, building Voice Applications required code and therefore was a complex and expensive task.

By replacing code with drag and drop, the whole process of designing, deploying and testing a voice application has been immensely simplified and is now within reach for many more businesses.

For example, 3CX VAD can create a voice application that queries the caller for a customer number, then validates this number against a database and routes the call based on customer type. A repetitive task can be eliminated and valuable agent time is freed up which accelerates the process of helping a customer.

To read the full press release, click here.

Real estate brokerage RE/MAX saves more than $80,000 by switching to 3CX

The RE/MAX Eastside Brokers Inc. and RE/MAX Metro Realty Inc. brokerages have just switched their telephony provider to 3CX and are reaping the benefits of a streamlined phone system for Windows which was inexpensive and easy to install.

RE/MAX provides training and technology to real estate agents via two offices and hundreds of staff spread across the Pacific North West. As these award-winning brokerages deal with up to 50 simultaneous calls from clients as well as 400 DID’s, they needed a sophisticated yet easy-to-use VoIP PBX system which would deliver value for money in a recession stricken economy.

After searching for quotes from many different companies and software providers, RE/MAX IT manager Dustin T. Adam found that using 3CX could make the company a massive annual saving of $20,000. This was on top of the even greater one-off installation saving conservatively estimated at $80,000.

Dustin said: “I started looking for a replacement to our aging telecommunications infrastructure and, like all good managers doing research, received quotes from a number of different companies and vendors.

“The average price for a replacement infrastructure, including all the desk phones, was nearly $100,000 or more. Doing most of the design and implementation myself along with Summit Services, a 3CX Premium partner, that cost was somewhere around $20,000. It didn’t take a rocket scientist to work out which was the better option.”

3CX is an excellent choice for SMB clients in these difficult economic times because it provides a number of different cost savings. For instance, RE/MAX was able to cut costs by unifying the phone systems for its two offices in Bellevue and Seattle. Another advantage of 3CX was increased mobility as the system allows RE/MAX staff to do business at all hours of the day and in any location.

3CX also saves on administration time as only one system needs to be administered and no third party is required for programming purposes. Neither will it be expensive to further expand the system in future by adding extra phones lines. With 3CX the process is much easier than traditional or proprietary PBX.

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About RE/MAX

RE/MAX Eastside Brokers Inc. and RE/MAX Metro Realty Inc. use outstanding real estate agents to produce outstanding results. With more than 20 years working in areas such as Seattle, Tacoma and the San Juan Islands, RE/MAX offers longevity and experience. The company specialises in a wide range of real estate needs including single family homes, luxury homes and short sale and foreclosure properties.

About 3CX

3CX is the market leader in Windows VoIP PBX software. Its product, 3CX Phone System for Windows, has earned Windows Server Certification and has received numerous awards, including The Windowsnetworking.com Gold Award, the Windows IT Pro magazine 2008 Editor’s Best Award and a Best Buy Award by Computer Shopper Magazine. 3CX has offices in the UK, USA, Germany, Cyprus, Malta, Australia and Hong Kong. For more information visit www.3cx.com.