Thursday, February 27, 2014

Get the most out of webinars with 3CX WebMeetings

What’s critical in today’s economic climate is finding ways to achieve “more with less” without having to cut down key aspects of your business such as the quality of your services, staff development and learning to reduce costs. How would you address these challenges? More and more professionals have begun using webinars to reach a worldwide clientèle, offer educational marketing and most importantly to train their staff.

What is a Webinar, Anyway?

Webinar simply refers to an online seminar or presentation. Combined together the words web and seminar produce the word webinar. Webinars are presented similarly to how presentations are been delivered in person with the difference that they are broadcasted online through a computer using a software like 3CX WebMeetings.

Benefits of Using 3CX WebMeetings for Webinars

Ease of use

The software has been carefully designed for ease of use and it doesn't really require someone to have IT skills to use it. Try it out! You can easily download the software and install it on your computer and use it with any web browser.

Convenience & Affordability

The price of attending a webinar is certainly cheaper than the one you have to travel to reach its destination. If you are hosting webinars to reach out customers worldwide and partner organisations, with 3CX WebMeeting you are reducing their costs as well.

Efficiency & Long Term Value

Webinars are scheduled to fit the work day of busy professionals. You don’t have to worry anymore if someone misses your presentation. A variety of features are available, presentations can be recorded and listened to and reviewed later. What is more, participants can review the presentations multiple times and revisit the training contents again if needed.

To conclude, no matter your sector, webinars present a very affordable and effective way of delivering presentations, conversations, trainings, new service launch programmes or any type of content you wish to share.

What are you waiting for, Download 3CX Phone System today and enable 3CX WebMeeting!

Friday, January 17, 2014

3CX and beroNet Connect to Guarantee Full Support for Partners and Customers

Strategic partnership combines 3CX’s award-winning Windows-based IP PBX with beroNet’s VoIP Gateways for a fully interoperable enterprise unified communications solution.

LONDON UK and BERLIN, GERMANY, 15 JANUARY 2014 – 3CX, developer of the award-winning Windows VoIP PBX 3CX Phone System, and beroNet, a German-based gateway manufacturer, announce that through their strategic partnership, beroNet gateways are fully interoperable with 3CX Phone System, guaranteeing 3CX customers and resellers full support.

“beroNet is a highly regarded European gateway manufacturer and this cooperation allows us to offer our customers a front-line, best of breed PBX solution. This partnership provides an unwavering guarantee to all our customers and partners that 3CX Phone System is fully supported by both companies, and thus provides them with peace of mind,” said Nick Galea, 3CX CEO.

“3CX is the world’s most innovative Windows based PBX system and it’s our aim to provide our partners and customers with quality gateways to accompany this renowned UC solution. Together, beroNet and 3CX will ensure that our gateways are fully tested with 3CX Phone System before their release, thus ensuring the entire beroNet line of gateways fit in seamlessly with 3CX,” said Christian Richter, beroNet, CEO.
Guaranteed Interop between beroNet Gateways and 3CX Phone System

The 3CX and beroNet partnership provides advanced integration and full interoperability between 3CX Phone System and beroNet gateways. All firmware will be tested on 3CX Phone System before its release, giving partners and customers peace of mind. 3CX and beroNet will work together to ensure that the gateways are automatically configured with 3CX Phone System and that any interoperability issues which may occur will be solved.
Gateways – Still a Necessity

Even though VoIP is very popular, many businesses still prefer to use their existing phone lines. Some businesses may need their VoIP phone system integrated with their existing telephony equipment and fax. There is no other way to achieve this without using a VoIP gateway.

beroNet gateways are known for their high quality standards and provide 3CX Phone System users with the ability to virtualize 3CX Phone System with Hyper-V or VMware. In the event of hardware failure, 3CX Phone System continues to run and processing usage is reduced. For businesses that want to leverage SIP trunks and break free from their proprietary PBX but at the same time use their existing phone lines, beroNet gateways are the ideal solution.

Review the social media version of this press release which includes press contact details, core facts, additional images and content.

About 3CX (
3CX is the developer of 3CX Phone System which is an open standard unified communications platform for Windows that works with standard SIP phones and replaces any proprietary PBX. 3CX Phone System is more manageable than standard PBX systems and delivers substantial cost savings while increasing productivity. Some of the world’s leading companies and organizations use the 3CX Phone System, including Boeing, the Caterham F1 Team, Intercontinental Hotels & Resorts, Harley Davidson, and MIT.

3CX was named a CRN Emerging Vendor in 2011 and 2012 and has been awarded CRN’s 5-Star Partner Program rating in 2013. 3CX has also been awarded Windows Server Certification and won the Gold Award, the Windows IT Pro 2008 Editor’s Best Award and a Best Buy Award from Computer Shopper.

3CX has offices in Australia, Cyprus, Germany, Hong Kong, Malta, South Africa, the UK and the U.S. Visit us at:, and on Facebook at:

About beroNet (
beroNet is a German company founded in 2002 by 3 engineering entrepreneurs and is a recognized expert in the development of products and technologies for both the enterprise and service provider markets that enable reliable and efficient VoIP, ISDN, Analog & GSM connectivity technologies and through access devices engineered and manufactured in Germany.

beroNet is emerging as the leading designer and manufacturer for low density, high density PSTN & GSM VoIP access technologies through VoIP Gateways and PCI / PCIe Cards and products that are gaining both in dominance and preference by a growing number of PBX, Open Source, Call Center and IVR integrators as well as PBX equipment manufacturers and operators.

beroNet is dedicated to advanced VoIP telephony solutions. We work towards the evolution and embrace of next generation IP communications: technologies that combine the best of the Internet with the best of the existing fixed and wireless telephony infrastructure, breaking down the barriers to communications and making it easier for people and businesses everywhere and anywhere to communicate.

Friday, January 20, 2012

Mobile Device Management At Home

So many people now have mobile phones - I've seen children as young as 6 have their own smartphone. I don't remember the last time I saw my teenage children without their phone in their hands or at least within reaching distance. The last time I moved a phone when I was cleaning, my son nearly had a heart attack!

I tried to find a way to turn this into an advantage. After all, they have phones but they don't always answer when I call, much to my annoyance. With my oldest child out later and later with his friends, breaking his curfew more often than I'd like, I decided to try out 3CX Mobile Device Manager.

With mobile device management in the home, I've had to worry far less about my children as I did previously. How so? Well, let me give you a quick example - when my son is out late, I don't have to worry about where he is. Is he really at his friends house? Being able to track children means I can just log in to my account and see his real time location. Yes he's late, but at least I know he's where he said he would be (and I can always go and get him!)

3CX Mobile Device Manager also allows me to know what applications are on each connected device and I can remotely remove any that I don't approve of. The biggest advantage, in my opinion, is that if they ever lose their phone, with all their personal data and photo's on it, I can see where it is through the dashboard, and even remotely lock the phone. In fact, one evening when I was feeling rather annoyed at another broken curfew, I had good fun changing my son's password. I told him what the new password was three days later, but I think he learned his lesson. And nothing gets him home faster than telling him if he isn't back in twenty minutes, I'll be remotely wiping his entire device.

Thursday, May 19, 2011

Unified Communications Finally Unified with New 3CX Phone System v10

New 3CX MyPhone user portal makes Unified Communications features understandable to the average business user

3CX, international telecommunications developer, today announced the availability of 3CX Phone System version 10. This new release includes a new user-friendly web-based app, 3CX MyPhone. Other PBX’s that include unified communications do not make features such as conferencing easily accessible for the end user. The new 3CX MyPhone portal makes it easier for users to take advantage of advanced unified communications and VoIP features by bringing conferencing, presence, transferring of calls and other rich features together in one easy to use application.

“3CX has raised the bar in the unified communications market by providing a new, easy to use, lightweight user portal that makes it much easier for users to take advantage of unified communications, whilst at the same time making life easier for administrators” said Nick Galea, 3CX CEO

New Advanced User Portal – 3CX MyPhone

The new user portal – 3CX MyPhone – is web-based, but leverages Silverlight to provide a rich –“desktop like” user-friendly experience. With 3CX MyPhone, users can easily manage their extension from their netbook or desktop and avoid having to use a cryptic phone interface. 3CX MyPhone works in tandem with softphones, IP phones and even iPhone and Android smartphones, retaining flexibility for users to choose what phone device best suits them.

3CX MyPhone Allows Users to:
See status/presence of other users
Launch calls from a web page, outlook or phonebook
Transfer calls to other users.
Divert calls to voice mail
Monitor queue calls (if they have the rights to)
See missed / inbound / outbound calls
Create and manage conference calls
Configure call forwarding options when away/out of the office

More Manageability and Security Features

Version 10 has also gained enhanced management and security features. Administrators have finer control over blacklisting of clients trying to register against the server. It is possible to automatically block outbound calls during night time or when the office is closed, as well as block outbound calls to countries or continents to which a company never makes calls. 3CX server event notifications we’re expanded, and administrators can now be notified by e-mail of critical system events such as a losing connection to a remote office or SIP trunk.

Improved PBX Performance

3CX Phone System v10 is the only native SIP PBX for Windows. This focus on Windows allows us to optimize our code for the platform. 3CX Phone System v10 performance was improved, whilst significantly reducing memory and processor usage. 3CX Phone System can run virtualized or alongside other server applications – thus not requiring a dedicated server!

Improved IP Phone & Smartphone Integration

3CX Phone System is SIP standard based and integrates with a range of popular SIP phones. In 3CX v10 integration was further beefed up with seamless support for PnP deployment of IP Phones, softphones and smartphones. Administrators just plug in an IP Phone or ask the user to install the 3CX smartphone app on their smartphone (via the Appstore/Android Market). The new clients will be visible in the management console and allow the administrator to push out the settings automatically.

Improved IP Phone Management

3CX Phone System has gone further in easing the life of the network administrator. IP Phones can now be managed end to end from the 3CX Management Console. Vendor Independent! IP phone firmware versions can be checked and upgraded remotely – either one by one or in batch mode. This significantly reduces administration time and increases control for the administrators.

Improve Customer Service

3CX Phone System can now match caller IDs to customer names, and show these in 3CX MyPhone or even on the IP Phone. Employees will be able to answer the phone knowing the customer’s name and significantly increase customer service.

What’s new in 3CX Phone System V10?

All Versions

Easier to use 3CX MyPhone that incorporates 3CX Assistant
3CX MyPhone is now Silverlight based, incorporating the old assistant and is therefore much easier to deploy
3CX MyPhone now also supported on Macs
Notification to Windows Event log, 3CX Event Log and optionally by e-mail on key events (show Event log)
Ability to blacklist IPs
Ability to block extensions being registered from outside the network
You can configure that particular extensions can not be used outside of the local network
Ability to limit extensions registering externally to use tunnel (which provides additional layer of security via password)
Ability to record prompts via the phone – simply click on prompt, enter extension name and record prompt
Reduced memory footprint and elimination of extra service
Class of Service – Specify extension group in outbound rules to easily create Class of Service rules
Themes support in 3CX MyPhone / 3CX Assistant

Small Business, Pro and Enterprise Editions

Improved conferencing page in 3CX MyPhone allows for easier setup of conference calls
Queue tab in 3CX MyPhone which gives an overview of the status of queues
Improved BLF page – now allows provisioning of Speed dials, custom codes
Complete G722 support (Requires G722 capable phone)
Server will query phone book to match Caller IDS to a specific name
3CX has also created the What’s New in 3CX Phone System v10 video which discusses the latest features which can boost your company’s sales and increase productivity. This video, along with all other 3CX videos can be viewed on the 3CX Channel on YouTube.

For more information, visit

Use this V10 Demo Key to activate enterprise features: I8VM-OXW5-GRI6-EIV4

About 3CX

3CX is the developer of 3CX Phone System – an open standard unified communications platform for Windows that works with standard SIP phones and replaces a proprietary PBX. 3CX is more manageable and can deliver substantial cost savings besides increasing productivity. 3CX Phone System has earned numerous awards; Windows Server Certification, Gold Award, Windows IT Pro magazine 2008 and a Best Buy Award by Computer Shopper Magazine. For more information visit:

Wednesday, April 6, 2011

3CX Releases Version 10 BETA!

3CX, the company behind the IP 3CX Phone System, have announced BETA of their new version 10 PBX. Version 10 is a major release, using Silverlight for the user portal, 3CX MyPhone, for the first time. MyPhone now replaces the 3CX Assistant and the old 3CX MyPhone portal because everything has been put together in one easy to use portal.

The new 3CX MyPhone is web based, but users can also install MyPhone as a desktop app (working on Macs as well). 3CX say that in this mode it uses the browser in the background and allows the user to resize 3CX MyPhone as they wish as well as launch it automatically.

There are some nice features which make it worth checking out:
  • Notification to Windows Event log, 3CX Event Log and optionally by e-mail on key events
  • PnP support for 3CXPhone for iPhone, Android and Windows, Grandstream Executive GXP-21xx and Yealink phones. This means that you can just plug in the phone, assign extension in the management console and the phone will be automatically configured. This eliminates the need to specify the provisioning URL in the phone or via DHCP option 66.
  • Complete support for the new Grandstream GXP-1450, GXP 2100, GXP 2110 and GXP 2120 phones. Requires firmware v. and up. Note that these phones are still in BETA
  • Support for the Grandstream GXP 3140, GXP 3175 video phones
  • Support for the Yealink VP 2009 video phones
  • Ability to black list IPs
  • Ability to block extensions being registered from outside the network
  • You can configure that particular extensions can not be used outside of the local network
  • Ability to limit extensions registering externally to use tunnel
  • Native 64 bit version (not available in beta)
  • Ability to record prompts via the phone – simply click on prompt, enter extension name and record prompt
  • Reduced memory footprint and elimination of extra service
  • Specify extension group in outbound rules to easily create Class of Service rules
3CX have provided a downloads section where you can try out the BETA version 10.

3CX BETA Version 10 Phone System can be downloaded here. The administration manual can be found here (PDF). The 3CX MyPhone and Extension user manual is web based and can be found here while users can post any questions about the BETA here in the 3CX Phone System V10 BETA forum.

You can use this Beta V10 Demo Key to activate enterprise features: LFMD-4QDR-7OHP-ZZO2

Sunday, December 5, 2010

3CXPhone 5 adds video, BLF to free soft phone in Smartphone Look

3CX’s popular free business soft phone does Unified Communications and becomes ‘Zero Admin’

London - November 30, 2010- 3CX today announced a new version of its popular free VoIP soft phone for Windows, 3CXPhone 5. New features added to 3CXPhone 5 include standards based video support, multiple SIP profiles, BLF and the ability to provision and manage all soft phone installations network wide. 3CXPhone 5 will remain completely

Tuesday, November 16, 2010

3CX and Phonzo offer complete VoIP PBX solution in Norway and Sweden

Nicosia, Cyprus and Oslo, Norway - 12 November 2010 - 3CX, the international developer of the award-winning 3CX Phone System for Windows has completed full interoperability testing with VoIP service provider Phonzo and announced today a strategic partnership providing a fully integrated VoIP solution for SMB markets in Norway and Sweden.